How To Deal With The Issue Of Withdrawing XDAG To A Wrong Address

（1） Withdraw to Ethereum Address

Solutions：

1.The auditors will set it as “refusal” if the order was audited that the address was wrong before review, then unlock the assets in this order and you can re-withdraw to the correct address.

2.Your order has been reviewed and passed, but the failed to credit to your target address because of the wrong address you input.You need to wait about 2 hours, our auditors will set it as “refusal” and unlock the asset in the order, then you can re-withdraw to the correct address.

（2）Withdraw to The Address of Other Exchange

Solutions:

Contact the customer service of that target exchange and let them help to credit your coins. We have no access to deal with the order after the order has been verified successfully.

(Note: BBX official reminds you be cautious when you are withdrawing, please withdraw to XDAG official wallet.)